Legal notice
Last Updated: July 18, 2026
Welcome to PlushCharm.store. This Legal Notice explains the legal information, ownership details, responsibilities, limitations, and terms that apply when you access, browse, and use our website.
By visiting PlushCharm.store, purchasing products, communicating with our team, or using any service provided through our website, you acknowledge that you have read, understood, and accepted the information contained in this Legal Notice, together with our Terms of Service, Return & Refund Policy, Shipping Policy, Privacy Policy, and other applicable policies.
PlushCharm.store is committed to providing a safe, transparent, and enjoyable online shopping experience. We aim to communicate clearly with our customers while respecting applicable consumer protection, privacy, e-commerce, and intellectual property regulations.
1. Business Identification
The website PlushCharm.store is operated as an online retail store specializing in plush accessories, decorative charms, keepsake products, keychains, bag accessories, memory-inspired gifts, and related lifestyle items.
Business Information:
Business Name:
PlushCharm.store
Business Address:
810 Queen St E
Toronto, ON M4M 1H6
Canada
Customer Support Email:
support@PlushCharm.store
Customer Support Phone:
(416) 631-7700
All references to “PlushCharm.store,” “we,” “us,” and “our” in this Legal Notice refer to the business operating this website and providing products and customer services through this online store.
2. Website Ownership and Intellectual Property
All content available on PlushCharm.store, including but not limited to:
Website design
Brand elements
Logos
Text content
Product descriptions
Graphics
Photography
Images
Icons
Page layouts
Marketing materials
Original illustrations
Website features
Customer resources
is owned by PlushCharm.store or used under appropriate authorization from third-party providers.
All website content is protected by applicable intellectual property laws, including copyright, trademark, trade dress, and other relevant legal protections.
You may access and use the website for personal shopping purposes only.
You may not, without prior written permission from PlushCharm.store:
Copy website content
Reproduce product images
Modify website materials
Republish our content
Sell or redistribute our materials
Use our branding commercially
Create misleading associations with our business
Extract website data through automated systems
Attempt to replicate our store design, content, or brand identity
Any unauthorized use of our intellectual property may violate applicable laws and may result in legal action where appropriate.
3. Brand Information
PlushCharm.store is a boutique brand focused on creating a warm, charming, and enjoyable shopping environment for customers seeking cute accessories, plush-inspired products, and meaningful keepsakes.
Our brand identity reflects:
Comfort
Creativity
Personal expression
Gift-giving experiences
Sentimental value
Everyday joy
The names, designs, images, and creative materials displayed on this website are intended to represent the PlushCharm.store brand and should not be copied, reproduced, or used by third parties without permission.
4. Product Information Disclaimer
We make every reasonable effort to ensure that product information displayed on PlushCharm.store is accurate, complete, and up to date.
Product information may include:
Descriptions
Materials
Dimensions
Colours
Images
Specifications
Usage information
Care recommendations
However, we cannot guarantee that every detail will always be completely free from errors due to factors including:
Manufacturing updates
Supplier changes
Photography differences
Screen settings
Human error
Technical issues
Product availability changes
Images displayed on electronic devices may appear slightly different from the actual product due to monitor settings, lighting conditions, and device calibration.
Small variations in appearance, texture, colour, size, or finish may occur and do not necessarily indicate a defect.
Customers should review product descriptions carefully before purchase and contact us if they require additional information.
5. Natural Materials and Product Variations
Some PlushCharm.store products may contain materials such as:
Plush fabric
Synthetic fibers
Natural textures
Metal components
Resin
Glass
Alloy
Decorative materials
Products containing natural or textured materials may have slight differences between individual items.
Variations may include:
Texture
Pattern
Softness
Colour tone
Shape
Surface appearance
These differences are often natural characteristics of the manufacturing process or materials used.
Customers who have specific requirements regarding materials, allergies, ethical considerations, or product composition should contact PlushCharm.store before purchasing.
6. Keepsake and Memorial Product Disclaimer
Some products available through PlushCharm.store may be designed as sentimental keepsakes, including products intended to hold small personal items such as:
Photographs
Pet fur
Hair
Fabric pieces
Small decorative items
Dried flowers
Before placing any personal or irreplaceable material inside a keepsake product, customers should carefully inspect the product and confirm that it meets their expectations.
Unless specifically stated, keepsake products should not be considered:
Medical containers
Secure storage devices
Fireproof containers
Waterproof containers
Permanent preservation systems
Containers for prohibited materials
PlushCharm.store is not responsible for damage, deterioration, fading, loss, or changes to customer-supplied personal materials placed inside a product.
Customers are responsible for determining whether a product is suitable for their intended purpose.
7. Website Availability
We make reasonable efforts to keep PlushCharm.store available, secure, and functional.
However, we do not guarantee that the website will always be:
Available without interruption
Free from technical issues
Free from errors
Compatible with every device
Free from temporary maintenance periods
Website access may occasionally be interrupted due to:
Maintenance
Software updates
Hosting issues
Security improvements
Internet service interruptions
Third-party service failures
Events outside our control
We reserve the right to modify, suspend, remove, or update any part of the website without prior notice when necessary.
8. Third-Party Services and External Links
PlushCharm.store may use or connect with third-party services, including:
Payment processors
Shipping providers
Analytics platforms
Marketing tools
Customer review systems
Social media platforms
Shopify services
These third-party services operate independently and may have their own terms, conditions, privacy policies, and practices.
PlushCharm.store does not control and is not responsible for:
Third-party website content
Third-party availability
Third-party security practices
Third-party policies
Third-party actions
Links to external websites are provided for convenience only and do not necessarily represent endorsement or partnership unless specifically stated.
9. Payment and Transaction Information
Payments made through PlushCharm.store may be processed through secure third-party payment providers.
Customers are responsible for providing accurate payment information and ensuring that they are authorized to use the selected payment method.
We do not store complete payment card information on our own systems unless specifically permitted by applicable payment processing services.
Payment providers may apply their own:
Security procedures
Fraud prevention measures
Transaction limitations
Verification requirements
PlushCharm.store is not responsible for payment processing delays caused by financial institutions or third-party payment providers.
10. Shipping and Delivery Disclaimer
PlushCharm.store aims to provide reliable worldwide delivery services.
Our standard shipping policy includes:
Free worldwide shipping on eligible orders
Estimated delivery timeframe of approximately 7–10 business days after dispatch
However, delivery estimates are not guaranteed.
Shipping delays may occur due to:
Customs inspections
Carrier delays
Weather conditions
Public holidays
Incorrect addresses
Transportation disruptions
Government restrictions
Events outside our reasonable control
PlushCharm.store is not responsible for delays caused by circumstances beyond our control.
Customers should ensure that shipping information provided during checkout is accurate and complete.
11. Limitation of Liability
To the maximum extent permitted by applicable law, PlushCharm.store is not responsible for indirect, incidental, special, or consequential damages arising from:
Use of our website
Purchase or use of our products
Website interruptions
Third-party services
Shipping delays
Incorrect customer information
Unauthorized website access
This limitation does not apply where liability cannot legally be excluded.
Nothing in this Legal Notice removes or limits any consumer rights that cannot legally be waived.
12. User Responsibilities
By using PlushCharm.store, you agree to:
Provide accurate information
Use the website legally
Respect intellectual property rights
Avoid fraudulent activity
Protect your account information
Follow product instructions
Respect customer service communication standards
You are responsible for your own decisions regarding product suitability, intended use, and purchase choices.
13. Privacy and Personal Information
PlushCharm.store respects customer privacy and handles personal information responsibly.
Information collected through our website may include:
Name
Email address
Shipping information
Billing information
Order history
Communication records
Website usage information
Personal information is used for purposes such as:
Processing orders
Providing customer support
Improving services
Sending necessary communications
Preventing fraud
Meeting legal obligations
For more details, please review our Privacy Policy.
14. Consumer Protection Rights
This Legal Notice is intended to operate alongside applicable consumer protection laws.
Customers may have certain rights depending on:
Country of residence
Province or state
Type of purchase
Product condition
Applicable regulations
Nothing in this Legal Notice limits rights that cannot legally be restricted.
Customers who believe they have a consumer rights concern are encouraged to contact PlushCharm.store so we can attempt to provide a fair resolution.
15. Governing Law
Unless otherwise required by applicable law, matters relating to this Legal Notice, website use, and transactions with PlushCharm.store are governed by the applicable laws of Ontario, Canada.
Any dispute or disagreement should first be addressed through direct communication with our customer support team.
We encourage customers to contact us before pursuing formal dispute procedures so that we can attempt to resolve concerns efficiently and fairly.
16. Changes to This Legal Notice
PlushCharm.store may update this Legal Notice periodically to reflect:
Business changes
Website improvements
New services
Legal requirements
Operational updates
Changes will be published on this page with an updated revision date.
Customers are encouraged to review this page periodically to remain informed about the latest terms and information.
17. Contact Information
If you have any questions regarding this Legal Notice, website use, products, policies, or legal matters, please contact:
PlushCharm.store
810 Queen St E
Toronto, ON M4M 1H6
Canada
Email: support@PlushCharm.store
Phone: (416) 631-7700
Our team is committed to providing professional support and maintaining a transparent, trustworthy shopping experience.
Thank you for choosing PlushCharm.store. We appreciate your trust and look forward to bringing more warmth, creativity, and charm into your everyday moments.